Privacy Policy

Last Updated: 4 September 2025

At Horoof Al Oud, we value your privacy. This Privacy Policy describes how we handle your personal information collected through the website.

1. Information We Collect

  • Personal details (name, email, billing and shipping address).
  • Secure payment information (processed via third-party gateways).
  • Order history and preferences.
  • Website usage data (cookies, IP address, browser information).

2. How We Use Your Information

  • To process payments and deliver your purchases.
  • To communicate with you about orders, updates, or promotions (if you opted in).
  • To improve site performance and enhance your shopping experience.
  • For compliance with legal obligations under UAE law.

3. Sharing of Information

  • We do not sell or trade your data.
  • Data may be shared with trusted third-party providers (payment processors, shipping companies, IT services) only to fulfill your order.
  • We may disclose data if required by law or government request in United Arab Emirates.

4. Data Security

  • We implement reasonable technical and administrative safeguards, but no online system is fully secure. We encourage you to protect your login credentials.

5. Cookies

  • We use cookies to personalize your shopping experience and track site performance. You may disable cookies, but this could limit site functionality.

6. Your Rights

  • You may access, update, or delete your information at any time.
  • You may unsubscribe from marketing emails through the opt-out link.

7. Governing Law

  • This Privacy Policy is governed by the laws of the State.

8. Contact Us

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